Security – Staff ID [QSI Ref: XR-104]
Descriptor
Departmental security – staff identification (ID).
Background
All staff should wear identification badges so that:
• Patients and staff will know with whom they are dealing
• Visitors (and others who are not staff members) will be more easily identified and, if needs be, challenged
• Improved monitoring of departmental security both in and out-of-hours is possible
The Cycle
The standard:
All members of staff in the Department of Clinical Radiology (employed or voluntary) and all official visitors should be wearing hospital-approved identification badges which are in date, in view, and legible.
Target:
100%
Assess local practice
Indicators:
Percentage of staff and official visitors who are wearing hospital-approved identification badges which are in date, in view and legible.
Data items to be collected:
• This is a blitz or sprint audit
• All staff should be surveyed at a random time and date
• All staff levels (clerks, secretaries, porters, radiographers, doctors, nurses) should be surveyed and also official visitors
• No warning should be given and the audit can occur in or out-of-hours
Suggested number:
All staff (employed or voluntary) and all official visitors in the department at the time of the blitz audit.
Suggestions for change if target not met
• Make sure that the ID policy requirements are widely known
• Make sure that locum staff and visitors are given IDs
• All visitors should be encouraged to report to departmental reception for allocation of visitor ID badges (booked in and out)
• The ID policy should be part of the induction process for all staff
• Senior staff should take on the responsibility of ensuring that their staff are wearing their IDs at all times
• All staff should be encouraged to challenge courteously non-ID-wearing personnel - particularly out-of-hours
• Warn visitors and locums in their appointment letters that they will be expected to wear an ID badge
Resources
• Simple proforma
• Audit officers to carry out the blitz audit (2 hours)
• Analyse and prepare the results for presentation (1 hour)
References
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National Association of Health Authorities & Trusts. National Association of Health Authorities & Trusts. Security Manual. London: NAHAT, 1992:134–43.
Editor’s comments
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Submitted by
Taken from Clinical Audit in Radiology 100+ recipes RCR 1996, updated by CRASC 2007, CRAC 2014 and P Mehrotra 2020