Service review
Invited service reviews are often requested:
- where there are concerns about how a service is performing – for example, about quality or safety; or
- to provide an external assessment following; for example, reconfiguration or change of leadership, or a service’s response to recruitment, retention or other workforce challenges.
They are not used as a means of assessing the clinical competence of individual doctors, and do not replace existing procedures for managing performance.
Where can I find more information about the process?
Our document Service Reviews: Process guidance for clinical oncology and clinical radiology sets out in detail the principles underpinning the invited service review process, planning and preparing for a review, as well as the processes that will normally be followed by the RCR when undertaking reviews at the request of services.
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