In-Patient Information

All inpatients should be given adequate information in order to prepare them for an investigation or procedure.

The standard: 

A locally agreed standard.
All patients should receive appropriate information prior to a radiological investigation or procedure.

Target: 

100%

Indicators: 

For each ward, % of patients in the ward who have received adequate pre procedure information.

Data items to be collected: 

Questionnaire - either paper based or verbal administered by Radiology staff when patient arrives for procedure.
For each inpatient:
• whether the patient received information prior to the procedure
• whether the information was adequate for them
• the name of the ward.

Suggested number: 

50 consecutive special procedures or investigations.

Education sessions with staff should stress the importance of patient information.
Ward staff should be directed to sources of information suitable for patients. eg RadiologyInfo.org
Ward staff should be encouraged to witness investigations and procedures in the radiology department.

Questionnaire (locally produced).
Audit Assistant (12 hours).
Radiographer: 18 hours.

1. Jones L et al. Consumer Feedback for the NHS. London: King’s Fund, 1987.
2. Fitzpatrick R. Surveys of patient satisfaction Important general considerations. BMJ 1991;302:887–9.
3. RadiologyInfo.org

Taken from Clinical Audit in Radiology 100+ recipes RCR 1996, updated by CRASC 2007 and by CRAC 2012